Frequently Asked Questions
1. Fees & Insurance
If you choose to not utilize insurance or want to pay out-of-pocket, it is $337.50 for an initial psychiatric evaluation and $225 for a medication management appointment.
We currently take most commercial insurance plans as well as Medicare, Medicaid and Tricare.
2. Do you prescribe medications?
Yes, we are board-certified psychiatric mental health nurse practitioners that can prescribe medications for various psychiatric conditions.
3. Where and how do you see patients?
We primarily see patients in North Dakota and Minnesota using telemedicine though have the option to see people in person at our Fargo office
4. Can I schedule an appointment online?
Yes. One of our providers, Mallory Grani, offers online scheduling for both new patient evaluations and follow-up appointments.
If you are a current patient of Courtney Miller’s, please call 701-203-5247, submit an inquiry on our website, or email us directly at info@mepsychiatriccare.com to schedule your follow-up appointment.
To establish care with Mallory or schedule your follow-up appointment, click here.
5. Payments Policy
If your insurance is accepted at M. E. Psychiatric Care, we will file claims with your primary and (if applicable) secondary insurance. If your plan determines a service is not covered, you are responsible for the full charge.
Please provide your current insurance card at your first visit and whenever your insurance, address, or contact information changes. It is the patient's responsibility to confirm that M. E. Psychiatric Care is in-network and to verify what mental health services your plan covers. Some plans require pre-authorization or a referral from your primary care provider.
All patient accounts must have a credit or debit card on file. Copays, coinsurance, and deductibles are withdrawn from the card on file immediately after your insurance processes the claim and reports your patient responsibility. Self-pay patients will be charged the day prior to service.
Our billing team can assist with payment arrangements or answer billing questions.
Failure to respond to billing communications may result in discontinuation of services or collection action for unpaid balances.
Please note: benefit quotes are estimates only and do not guarantee coverage. Final responsibility for payment lies with the patient.
6. No show / Cancellation Policy
If an appointment needs to be canceled or rescheduled, please call the clinic at least 24 hours in advance as appointments are a time commitment made to you and held exclusively for you by your provider. Messages can be left on the clinic's voicemail before or after hours to cancel an appointment. Patients that are frequently late to appointments or cancel their appointment without sufficient notice will be subject to dismissal of services. Should a patient no-show or not cancel within the 24 hours more than three times will be terminated from the clinic and can no longer receive services.
Appointments canceled with less than 24 hours' notice, or no-shows, may be subject to a missed appointment fee of $40.00, which will be withdrawn from the card on file.